See below some of our Frequently Asked Questions. Hopefully we have covered everything for you below.
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Our onsite shop is open Tuesday to Saturdays between 10am-4pm. With new items coming into the shop throughout the day.
We are closed on Sundays and Mondays.
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We have an online shop which is updated throughout the week. Our online shop website is www.furniturebankshop.org.uk
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We are along at Brimscombe Mill, Brimscombe, Stroud, GL5 2QN.
If you are driving along the A419 London Road, turn to go up Brimscombe Hill, just before the Ship Inn pub on the right there is an access road, take that turning and we are down on the right, with parking to the rear of the building.
If you are coming down Brimscombe Hill, go past The Ship Inn on your left, and immediately after take the left along take the access road and we are down on the right.
We are less than a 5 minute walk from the nearest bus stops on London Road and on Brimscombe Hill
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We are happy for you to bring smaller items of furniture down to us. Our team in the warehouse will check the items over to make sure they are suitable for us to accept.
Larger items will need to be collected
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Furniture collections can now be arranged either through our website. Go to the Our Services drop down section at the top of our website and go to book your collection.
We are now able to arrange collections via whats app. Send us a message and photo(s) of the items you have to donate and we will get back to you. Our whats app number: 07943 805552
Please note this is a whats app message only number and not a phone line.
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To see where we are able to collect from, go to the Our Services drop down at the top of the page and go to the collections section. There is a map to show our collection area
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Any items brought online or in store can be delivered within our catchment area. Delivery costs £20 for as many items, orders over £200, delivery is free of charge.
If you purchase items through our referral scheme, these items can be delivered free of charge.
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We are able to accept most items of furniture, as long as they are in good reusable condition. Soft furnished items (sofas, armchairs, dining chairs, mattresses etc) will need to be stain free and to have fire labels attached.
We can accept table and standard lamps. We have just started to accept some small electrical items.
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We are a social enterprise, which is the heart of a charity and mind of a business. If you would like to know more about the vision of the organisation and what we do down at Brimscombe Mill, go and check out the Grace Nework and Brimscombe Mill Website
The Grace Network: https://www.thegracenetwork.org.uk/
Brimscombe Mill: https://www.brimscombe-mill.org.uk/